At Purpleby, we aim to ensure fast, reliable, and transparent shipping for all orders placed through our store.
PROCESSING & DELIVERY TIMES
All orders are processed and shipped from our fulfillment facility according to the following timelines:
- Handling Time: 1 business day (Monday – Friday)
- Transit Time: 1–3 business days (Monday – Friday)
- Order Cutoff Time: Orders placed before 12:00 AM (UTC-5) are processed the same business day. Orders placed after this time will be processed on the next business day.
SHIPPING DESTINATIONS
We currently ship to all 50 U.S. states.
At this time, we do not offer international shipping.
SHIPPING COSTS
We are pleased to offer:
- ✅ Free Shipping on all orders
There are no additional shipping fees applied at checkout.
ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email containing your tracking information within 24 hours.
Please allow up to 48 hours for tracking updates to become active in the carrier’s system.
CONTACT US
If you have any questions regarding your order or shipping status, please contact us:
📍 Address: 58208 Co Rd 23, Carr, CO 80612, USA
📱 Phone: +1 251 365 2019
✉ Email: contact@purpleby.com